8 ph Privacy Policy

When you register an account on 8 ph, we collect personal information that is necessary to verify your identity and operate your account securely within the Philippines. This includes your full name, date of birth, email address, mobile number, and any payment details you provide when making deposits or requesting withdrawals in Philippine pesos. We also collect technical data automatically when you access the platform, such as your IP address, device type, browser version, and session activity logs. This technical information helps us detect unusual login patterns, prevent unauthorised access, and ensure the platform runs smoothly on mobile browsers commonly used by Filipino players. Additionally, we may collect information you voluntarily provide when contacting our support team, including the content of your messages and any documents submitted for identity verification purposes. All data collected is limited to what is genuinely needed to deliver a safe, compliant, and enjoyable gaming experience for members in the Philippines. We do not collect sensitive personal information beyond what is required for account management and regulatory compliance.

The personal data we collect is used primarily to create and manage your 8 ph account, process your deposits and withdrawals in PHP, and verify your identity in line with applicable regulations in the Philippines. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our platform policies — we do not send unsolicited marketing messages without your consent. Technical data such as IP addresses and session logs are used to monitor platform security, investigate suspicious activity, and protect all members from fraud or unauthorised access. If you have opted in to receive promotional communications, we may use your email or mobile number to inform you about relevant offers available on the Promotion page. We may also use aggregated, anonymised data to analyse platform performance and improve the overall experience for Filipino players, though this data cannot be used to identify any individual member. Your information is never sold to third parties, and we do not share your personal data with external organisations except where required by law or necessary to process your payments through our approved payment partners. Any third-party service providers who handle your data on our behalf are bound by strict confidentiality obligations and are only permitted to use your data for the specific purpose for which it was shared.

As a member of 8 ph based in the Philippines, you have the right to access the personal data we hold about you at any time by contacting us through the details provided on this page. You may also request corrections to any inaccurate or outdated information in your account, and we will process such requests promptly to ensure your records remain up to date. If you wish to close your account and request deletion of your personal data, you may do so by reaching out to our support team — please note that certain records may be retained for a legally required period in accordance with Philippine regulations. You have the right to withdraw your consent to receive marketing communications at any time, and we will honour such requests without affecting your ability to continue using the platform. If you believe your data has been handled incorrectly or your privacy rights have been violated, you are encouraged to contact us directly so we can investigate and resolve the matter as quickly as possible. We are committed to responding to all data-related requests within a reasonable timeframe and to keeping you informed throughout the process. For any questions about how your data is managed, you may also review our Terms and Conditions or visit the FAQ page for additional guidance.

8 ph uses cookies and similar technologies to improve your browsing experience on our platform and to ensure that essential features such as login sessions and account preferences function correctly. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in or accessing your account balance. We may also use analytics cookies to understand how members navigate the platform, which pages are visited most frequently, and where technical issues may be occurring — this data is collected in an anonymised form and is used solely to improve platform performance. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit the functionality available to you on the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the 8 ph platform. Any updates to our cookie practices will be reflected in this Privacy Policy, and we encourage you to review this page periodically to stay informed. If you have questions about how cookies are used on the platform, the FAQ page is a helpful starting point.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When significant changes are made, we will notify registered members through their account email address or via a notice on the platform, so you are always aware of how your data is being handled. The most current version of this Privacy Policy will always be available on this page, and the effective date at the top of the document will be updated accordingly. Continued use of the 8 ph platform after any update to this policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team. For any privacy-related enquiries, you can reach us at the email address listed in the footer of this page — we aim to respond to all queries within a reasonable timeframe. You are also welcome to visit our Responsible Gaming page to learn more about the broader protections we have in place for all Filipino members.